Union Pacific Railroad Receives Logistics Excellence Award for Customer Service from Toyota Logistics Services
Omaha, Neb., June 10, 2014
Union Pacific Railroad received the 2013 Award for Logistics Excellence in Customer Service from Toyota Logistics Services. The annual honor, which Union Pacific earned for the sixth consecutive year, recognizes the rail carrier that provides Toyota with superior customer service.
The award was based on Union Pacific's ability to provide unmatched customer service by offering all-encompassing support and creative transportation solutions, as well as its strong commitment to shipment quality.
"Union Pacific is honored to again be recognized by Toyota for service excellence," said Linda Brandl, Union Pacific's vice president and general manager-Automotive. "This award reflects the high priority we place on consistently providing exceptional service and value to our customers through sharing best practices and innovative transportation solutions."
Toyota Logistics Services recognizes outstanding performance of all logistics suppliers, including truck, marine and railroad companies. Its customer service scores rate communication, equipment supply, responsiveness, collaboration, business controls and overall ease of doing business.
About Union Pacific
Union Pacific Railroad is the principal operating company of Union Pacific Corporation (NYSE: UNP). One of America's most recognized companies, Union Pacific Railroad connects 23 states in the western two-thirds of the country by rail, providing a critical link in the global supply chain. From 2004-2013, Union Pacific invested approximately $30 billion in its network and operations to support America's transportation infrastructure. The railroad's diversified business mix includes Agricultural Products, Automotive, Chemicals, Coal, Industrial Products and Intermodal. Union Pacific serves many of the fastest-growing U.S. population centers, operates from all major West Coast and Gulf Coast ports to eastern gateways, connects with Canada's rail systems and is the only railroad serving all six major Mexico gateways. Union Pacific provides value to its roughly 10,000 customers by delivering products in a safe, reliable, fuel-efficient and environmentally responsible manner.
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