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Union Pacific Recognized As Top Railroad In Customer Service By Toyota

Omaha, Neb., April 21, 2009 – Union Pacific has been recognized as the top railroad in customer service by Toyota Logistics Services for 2008. The award is presented to suppliers who excel in equipment supply, communication, responsiveness, information supply and overall ease of doing business.

"This award is the result of a great team effort and we are extremely proud to be recognized by Toyota," said Julie Krehbiel, Union Pacific general manager and vice president - Automotive. "Our team worked hard to satisfy Toyota's customer service needs and is dedicated to providing the best service possible. Toyota is well-known for its continuous improvement programs and appreciated our success on their behalf."

A concerted focus on responsiveness, standardization, problem solving and overall quality contributed to the company's success in being recognized with this prestigious award. Union Pacific transported more than 700,000 Toyota vehicles in 2008.

About Union Pacific

Union Pacific Corporation owns one of America's leading transportation companies. Its principal operating company, Union Pacific Railroad, links 23 states in the western two-thirds of the country. Union Pacific serves many of the fastest-growing U.S. population centers and provides Americans with a fuel-efficient, environmentally responsible and safe mode of freight transportation. Union Pacific's diversified business mix includes Agricultural Products, Automotive, Chemicals, Energy, Industrial Products and Intermodal. The railroad emphasizes excellent customer service and offers competitive routes from all major West Coast and Gulf Coast ports to eastern gateways. Union Pacific connects with Canada's rail systems and is the only railroad serving all six major gateways to Mexico, making it North America's premier rail franchise.

For further information, contact Tom Lange at (402) 544-3560 or

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