FAQ - General

Can I fax my invoice to you?

We do not accept faxed invoices except in special circumstances, and only when you are so advised by an Accounts Payable or a Materials Accounting representative.

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Can you change the due date on my invoice?

Due to the terms of the purchase order, this request needs the authority of the procurement representative who signed your order. Please give him or her a call at the telephone number indicated.

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Whom should I contact if I have questions related to fuel purchases by the railroad?

You may direct your questions to any member of the Fuel Group at the following numbers:

(402) 544-3065
(402) 544-2071
(402) 544-4772
(402) 544-4773
(402) 501-0354 (FAX)

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Can Union Pacific's Accounts Payable group provide a credit reference?

The Accounts Payable group does not provide credit references.

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How can I notify you of a change in my address?

Send your change of address forms to:

Union Pacific Railroad
Accounts Payable Support
1400 Douglas Street, Stop 1740
Omaha, NE 68179

This request should include your old address and the new, corrected address, along with your company telephone number.

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I need tax information (1099s, W-9s). Who do I contact?

Our Accounts Payable department is able to provide information on 1099-S and W-9 forms; please contact our vendor maintenance group at (402) 544-APAY (2729).

Please note that 1099-INT forms are not available from Union Pacific Railroad; they are available only from Union Pacific Corporation.