Contacts for Short Line Support

Billing Services

  • Diversions (loaded) - www.up.com

    Fax: 800-433-8011

  • Demurrage

    Phone: 800-877-5127

    Fax: 800-992-0941

  • Switching/Collections/Misc. Assess.

    Phone: 800-243-0890

    Fax: 888-699-8409

Car Hire Accounting & Billing

Switch Billing AR & AP

Car Hire Reclaims

Car Management

  • Plain/Equipped Boxcars/Mech. Reefers
    [TCS Car Types B, D, I, X, J, L & R]

    Gary Gaule - Director

    Phone: 402-544-1869

    Fax: 402-501-0229

  • Gondolas/Open Top Hoppers/Flats
    [TCS Car Types G, H & F]

    Tim Stauder - Director

    Phone: 402-544-1804

    Fax: 402-501-0230

  • Covered Hoppers
    [TCS Car Types C5, C4, C3 & C2 and CAL]

    Rob Brandt - Director

    Phone: 402-544-8357

    Fax: 402-501-0231

  • Off Line/ISM/Privates

    Tricia Sanchez - Director

    Phone: 402-544-1802

    Fax: 402-501-0229

Clearance and Dimensional Shipments

Customer Service Issues - NCSC Commodity Team

Electronic Commerce

Operations Support - Interchange Delivery to UP by Region

Operations Support - Interchange Delivery from UP by Region

  • Northern Region
    (CO, WY, NE, MN, IA, WI, North KS, IL, MO, TN)

    Phone: 800-243-5417

    Fax: 800-228-9597

  • Southern Region
    (AR, South KS, OK, TX, LA)

    Phone: 800-243-5417

    Fax: 800-228-5983

  • Western Region
    (WA, OR, MT, ID, CA, NV, UT, AZ, NM)

    Phone: 800-243-5417

    Fax: 800-877-7910

Order Processing

  • Filenet Billing Carload

    Fax: 800-877-7610

  • Filenet Billing Intermodal

    Fax: 800-877-7640

  • System No Bills

    Phone: 800-243-3231

    Fax: 800-228-5973

Revenue Analysis - Freight Divisions for Handling Carriers

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