New Customer Welcome Center
Step 5: Completing Your Shipment
Step 5 finalizes your shipment once your product arrives at its destination. After it arrives, you must receive, unload and release your rail car before demurrage charges begin. This step provides you with key contacts for resolving questions and gives you an opportunity to provide feedback. On behalf of Union Pacific, thank you for your business and we look forward to assisting you in your shipping needs.
Finalizing Your Deal With Union Pacific Railroad
- Receiving, Unloading and Releasing Your Rail Car
- Instructions on completing your shipment
- Contacts for Resolving Key Issues
- Contacts to answer questions and resolve issues, ranging from track agreements to freight bill disputes
- Customer Feedback
- Give UP feedback on the ease of doing business
- Important Things to Know About the UP Web Site
- News bulletins and service reports on UP
