Customer Feedback

We Want Your Input

The following optional survey will let us know how we can improve these pages. Please take a moment to fill out and submit this form, or continue on to the next page.

General comments to UP can be sent by clicking on the "feedback" link at the bottom of every page.

 

1. How useful was the New Customer Welcome Center in orienting you on how to do business with Union Pacific?
Very    Somewhat    Not Very    Not at all
 
How can we make this New Customer Welcome Center more useful?
 
2. Were the New Customer Welcome Center's five steps of doing business with Union Pacific organized in a way that was useful to you?
Yes    No    Not Applicable
 
Comments:
 
3.
 
Were you satisfied with the following items on the New Customer Welcome Center?
  Explanations on each step:
Yes    No    Not Applicable
  Contacts for assistance:
Yes    No    Not Applicable
  Functions for business through AOW and EDI:
Yes    No    Not Applicable
 
If No, what was missing?
 
4.
 
Any additional feedback on Union Pacific's New Customer Welcome Center?
 
5.
 
Any additional comments about Union Pacific?
 
6.
 
If you would like a Union Pacific representative to contact you, please include your:
 
Name:
 
Company:
 
Phone:
 
E-mail:
 
   

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