Seeking Further Assistance from Customer Service Tracing Support
A Trained UP Representative Will Help You Trace Your Rail Car
The National Customer Service Center (NCSC) is a 24-hour a day operation dedicated to help you with your railroad transactions. The NCSC is another resource available to help you trace your rail car and answer questions.
Call 1-800-272-8777 to speak to an NCSC representative.
Continue to "Companies to Track Your Shipment"