Report EmergenciesContact UP Police: 1-888-877-7267
Agricultural Products/Energy
Phone: 800-272-8777
Fax: 800-228-5965
Automotive
Phone: 800-255-4915
Fax: 800-433-8003
Chemicals
Fax: 800-228-4314
Industrial Products
Fax: 800-633-2565
Industrial Products - Diversions (Note: All Diversions requests must be faxed.)
Phone: 800-877-5130
Fax: 800-433-8011
Industrial Products - Overloads
Phone: 800-243-0890
Fax: 800-699-8409
Intermodal
Phone: 800-877-5123
Fax: 800-228-9615
Demurrage, Private Empty Car Storage (PECS), Diversions, Overloads, Embargoes, Carload Accessorial, Intermodal Accessorial, Cash Holds or Customer Master
Fax: 800-877-5040
Fax/Filenet Billing
Phone: 800-877-7610
Fax: 800-877-7640
Fax/Filenet Switching
Fax: 800-228-4317 (chemicals) 800-228-5965, 9613, 9614 (all others)
Phone: 800-521-3253
Fax: 800-527-3036
