Terms and Conditions
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We provide this page for easy customer access and presentation. For the most comprehensive rules information for many of the documents referenced on this page, see our Price & Transit Time Inquiry, under the "Search by Documents" option. If there are any discrepancies, the version in the Price & Transit Time Inquiry supercedes what's on this page. Register to receive a User ID and password for access.
Fuel Surcharge
All Union Pacific Fuel Surcharge information can be found in the Fuel Surcharge section of our site.
General Rules
The rate agreement you use for shipments refers to the specific document that applies and takes precedence over what is here. Rules documents include relevant rules for areas such as liability provisions, indemnification, and handling of any suits.
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Contract Quotes: |
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Energy: |
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Food & Food Products: |
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Grain Products and Chemicals: |
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Industrial Products: |
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Intermodal: |
Proper use of UP resources is of critical importance for safety, efficiency, and legal reasons. See our Track Agreementand Equipment Resources & Policies for more information.
See our Machinery & Dimensional pageand our Hazardous Waste Shipments page for details on these specialized shipments.
See our Late Payment Finance Charge Policyand the Uniform Freight Classification Code Rule 62 (PDF File) for additional rules information. Our credit policy is in our Establishing Credit section.
Accessorial Charges, Including Demurrage
See Accessorial Tariff UP 6004 (PDF File) (533K PDF file) for details on extra-services charges for most shipments. These include Demurrage (General), Demurrage (Chargeable Events), overloads and diversions.
Demurrage (Chargeable Events)
Our top priority is to provide safe, reliable transportation for our customers. Part of that commitment is to maintain a fluid and adequate supply of rail cars and to ensure that all rail car assets, both railroad- and privately-owned, are utilized as optimally as possible.
To encourage efficient use of rail cars by all parties, the transportation industry utilizes a demurrage system that charges a fee for the extended use of a freight car. These charges help offset the costs of purchasing and maintaining these assets; they also ensure that equipment utilization is prioritized and encourage equipment users to release rail cars promptly for use by other customers.
Union Pacific is rolling out a new approach to demurrage called the Chargeable Events System (CES). CES is a Web-based tool that allows you to review demurrage on a daily basis. The new system also improves the approach to demurrage calculations. You'll find the following helpful to provide background and get started. CES rules information is available from Section 9 of UP6004.
- Chargeable Events System Overview (PDF File)
- Frequently Asked Questions (PDF File)
- Chargeable Events Debit/Credit Matrix (PDF File)
- Chargeable Events Powerpoint Demonstration
- Access the Chargeable Events System. (Requires User ID and password.)
Demurrage (General)
Section 1 of UP 6004 includes specific information for general demurrage charges for customers who have yet to transition to CES.
Generally, the calculation of demurrage allows 24 hours of demurrage-free time for loading of equipment and 48 hours for the unloading of equipment. For loads, this time begins when either of the following occurs: we spot the equipment (AP-actual placement) or we provide notification that we're holding equipment for your use (CP-Constructive Placement, CS-Chargeable Storage). The time ends when you release the equipment after loading or unloading at your facility. The same approach applies to empties, except that the time does not begin until:
- the CP date or the Car Wanted Date you identified when you ordered, whichever is later, or
- the AP date, if placed on or after the Car Wanted Date you identified when you ordered.
includes a variety of applications to help you manage the rail cars within your control and avoid demurrage charges.
See our Claims and Disputes page for information on billing problems.
Other Charges
The remaining sections include specific information on other charges. The following summary covers the majority of these additional fees.
Your rate authority and any commodity-specific rules documents may contain provisions which take precedence over what is shown here. If you would like additional details, please contact your UP representative.
| Item | How to Order |
| Other Services | |
| Weigh Charges (Standard) UP 6004 Item 5070 |
Request when ordering |
| Weigh Charges (Industrial Products Exceptions) UP 6004 Item 5071 |
Request when ordering |
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Weigh Charges (Ag Exceptions) |
Request when ordering |
| Diversion / Reconsignment (Standard) UP 6004 Item 6050 |
Request via the diversion application at www.up.com. To request access to the application, contact EDI at 800-872-1045. |
| Diversion / Reconsignment / Hold Charge (Lumber) UP 6004 Item 6051 |
Request via the diversion application at www.up.com. To request access to the application, contact EDI at 800-872-1045. |
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Diversion / Reconsignment (Grain Unit Trains) |
Request via the diversion application at www.up.com. To request access to the application, contact EDI at 800-872-1045. |
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Diversion / Reconsignment (Perishable Food) |
Request via the diversion application at www.up.com. To request access to the application, contact EDI at 800-872-1045. |
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Diversion/Reconsignment (Coal Trains) UP 6605 Item 610 |
Request via the diversion application at www.up.com. To request access to the application, contact EDI at 800-872-1045. |
| Car turning UP 6004 Item 45 |
Request when ordering |
| Other Charges | |
| Overload Charges (Standard) UP 6004 Item 8000 |
Automatic |
| Overload Charges (Industrial Products) UP 16 Item 80 |
Automatic |
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Cars furnished by UP but routed via other carriers (not showing UP as a linehaul carrier in route) |
Automatic |
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Car Cleaning Charge (Standard) |
Automatic |
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Car Cleaning Charge (Industrial Products) |
Automatic |
Allowable Gross Weight for Rail Shipments
To maintain safe and damage-free delivery of our customers' shipments, Union Pacific has established restrictions on the allowable weight of rail shipments moving across our rail lines. Customers that are shipping heavy-axle cars should fax a clearance request to 1-800-228-5976 prior to shipment to determine if the rail lines involved in the route can handle the gross weight. The request must include: shipper and origin, consignee and destination, commodity and routing (including a junction point if the load is traveling off-line), phone number and fax number for a response. Local UP shipments will be cleared within two (2) business days.
See our Allowable Gross Weight page for a map and additional details.