Terms and Conditions
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We provide this page for easy customer access and presentation. For the most comprehensive rules information for many of the documents referenced on this page, see our Price & Transit Time Inquiry, under the "Search by Documents" option. If there are any discrepancies, the version in the Price & Transit Time Inquiry supercedes what's on this page. Register to receive a User ID and password for access.
Fuel Surcharge
All Union Pacific Fuel Surcharge information can be found in the Fuel Surcharge section of our website.
General Rules
The rate agreement you use for shipments refers to the specific document that applies and takes precedence over what is here. Rules documents include relevant rules for areas such as liability provisions, indemnification, and handling of any suits.
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Contract Quotes: | |
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Energy: |
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Food & Food Products: |
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Grain Products and Chemicals: |
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Industrial Products: |
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Intermodal: |
Proper use of UP resources is of critical importance for safety, efficiency, and legal reasons. See our Track Agreement and Equipment Resources & Policies for more information.
See our Machinery & Dimensional page and our Hazardous Waste Shipments page for details on these specialized shipments.
See our Late Payment Finance Charge Policy and the Uniform Freight Classification Code Rule 62 (PDF File) for additional rules information. Our credit policy is in our Establishing Credit section.
Demurrage (Chargeable Events)
See Accessorial Tariff UP 6004 (PDF File) (large file download) for details on extra-services charges for most shipments. These include Demurrage (General), Demurrage (Chargeable Events), overloads and diversions.
Demurrage (Chargeable Events)
Our top priority is to provide safe, reliable transportation for our customers. Part of that commitment is to maintain a fluid and adequate supply of rail cars and to ensure that all rail car assets, both railroad- and privately-owned, are utilized as optimally as possible.
To encourage efficient use of rail cars by all parties, the transportation industry utilizes a demurrage system that charges a fee for the extended use of a freight car. These charges help offset the costs of purchasing and maintaining these assets; they also ensure that equipment utilization is prioritized and encourage equipment users to release rail cars promptly for use by other customers.
Chargeable Events System (CES) is a Web-based tool that allows you to review demurrage on a daily basis. This system also improves the approach to demurrage calculations. You'll find the following helpful to provide background and get started. CES rules information is available from Section 9 of UP6004.
- Chargeable Events System Overview (PDF File)
- Frequently Asked Questions (PDF File)
- Chargeable Events Debit/Credit Matrix (PDF File)
- Chargeable Events Powerpoint Demonstration
- Chargeable Events Loading User's Guide (PDF File)
- Access the Chargeable Events System (Requires User ID and Password)
Demurrage (General)
Section 1 of UP 6004 includes specific information for general demurrage charges for customers who have yet to transition to CES.
Generally, the calculation of demurrage allows 24 hours of demurrage-free time for loading of equipment and 48 hours for the unloading of equipment. For loads, this time begins when either of the following occurs: we spot the equipment (AP-actual placement) or we provide notification that we're holding equipment for your use (CP-Constructive Placement, CS-Chargeable Storage). The time ends when you release the equipment after loading or unloading at your facility. The same approach applies to empties, except that the time does not begin until:
- the CP date or the Car Wanted Date you identified when you ordered, whichever is later, or
- the AP date, if placed on or after the Car Wanted Date you identified when you ordered.
includes a variety of applications to help you manage the rail cars within your control and avoid demurrage charges.
See our Claims and Disputes page for information on billing problems.
Accessorial Charges
Common Customer Accessorial Charges Reference Guide - January 1, 2013
The rates below are standard rates. For more specific rates or if you have any questions please call the phone numbers listed for more information.
Union Pacific Railroad endeavors to keep the information on its website up-to-date and correct. However, the information contained in Union Pacific Railroad's official documents (tariffs/circulars/contracts/quotes) supersedes the information shown here.
- Quick Reference Accessorial Charges Matrix (PDF File)
- Comprehensive Accessorial Charges Document (PDF File)
| Category | Charge |
| Optional Services | |
| Diversion 800-243-0890 |
$375 Ag Products diversion $175 per day lumber demurrage $195 per day hazardous demurrage |
| Reconsignment 800-243-0890 |
$120 Ag Products reconsignment $175 per day lumber demurrage $195 per day hazardous demurrage |
800-243-0890 |
$1,720 per switch for auto parts |
| Special Train 800-243-0890 |
$120 (per mile) $24,000 Minimum |
| Switching 800-243-0890 |
$180 (intra-plant) $515 (intra-terminal) |
| Turning Cars to Permit Unloading or Loading 800-243-0890 |
$1,175 |
| Weighing Charges 800-243-0890 Car Weigh Request Policy |
$85 (Private Scale), $315 (UP Scale) $940 Scrap Metal (Private & UP Scale) $940 Scrap Paper (Private & UP Scale) $740 Ag Products (Private & UP Scale) |
| Safety | |
| Loaded Car Released Empty In Error 800-243-0890 |
$245 |
| Overloaded Cars 800-243-0890 |
$1,300 |
| Rail Car Contamination Surcharge |
$650 |
| asset utilization | |
| Bill of Lading Not Provided for Loaded Rail Car 800-243-0890 |
$330 Generic $500 ARMN cars $2,500 TIH cars |
| Demurrage Chargeable Events (CES) 800-243-0890 |
$80 Generic (debit/credit) $180 ARMN cars $195 Hazardous cars $2,500 TIH cars |
| Fees Associated with Shipments to Mexico 800-877-0531 from U.S. 800-520-1771 from Mexico |
$75 (per day for days 1-5) $200 (per day for day 6 and after) |
| Inaccessible Empty Car 800-243-0890 |
$245 |
| Private Empty Car Storage (PECS) 800-243-0890 |
$70 (debit/credit) |
| Railroad Controlled Cars Ordered Not Used 800-243-0890 |
$545 ARMN marks |
| Union Pacific Rail Cars Used Offline 800-243-0890 |
$1,415 Generic $5,440 Mechanical Refrigeration |
Allowable Gross Weight for Rail Shipments
To maintain safe and damage-free delivery of our customers' shipments, Union Pacific has established restrictions on the allowable weight of rail shipments moving across our rail lines. Customers that are shipping heavy-axle cars should fax a clearance request to 1-800-228-5976 prior to shipment to determine if the rail lines involved in the route can handle the gross weight. The request must include: shipper and origin, consignee and destination, commodity and routing (including a junction point if the load is traveling off-line), phone number and fax number for a response. Local UP shipments will be cleared within two (2) business days.
See our Allowable Gross Weight page for a map and additional details.
Private Empty Car Storage
All Private Empty Car Storage (PECS) information can be found in the PECS section of our website.