Customers
Customers
At Union Pacific Railroad, we're prepared to ship just about anything: coal and chemicals, food and forest products, automobiles and agricultural products – safely and on time. No rail? No problem. Our shipping capabilities are not limited to our extensive system map. We will coordinate your shipment through our network, through other railroads and over the road, providing complete, door-to-door service. We offer our customers the most efficient, environmentally friendly transportation solutions available today.
What’s New
UP's rate-based fuel surcharge (HDF) is 29.0% for May and 29.0% for June. UP's mileage-based fuel surcharge is 41 cents per mile for May and 41 cents per mile for June. More UP Fuel Surcharge information.
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Business Groups
- Agricultural Products
- Automotive
- Chemicals
- Energy
- Industrial Products
- Intermodal
- Mexico Markets
- Short Line Railroads
- (Interline Marketing)
Customer Resources
- Announcements
- Credit and Payment Information
- Damage Prevention & Freight Claims
- Embargo Information
- Fuel Surcharge
- General Rules and Demurrage
- Industrial Development
- Letter of Authority
- Maps of Union Pacific
- Pandemic Influenza Planning
- Port Locations & Services
- Rail Equipment Overview
- Security Level Updates
- Currently at Alert Level 2. Registration required.
- Service Reports to Surface Transportation Board (STB)
- Transload
- (Carload/Truck combinations)