Customers
Customers
At Union Pacific Railroad, we're prepared to ship just about anything: coal and chemicals, food and forest products, automobiles and agricultural products – safely and on time. No rail? No problem. Our shipping capabilities are not limited to our extensive system map. We will coordinate your shipment through our network, through other railroads and over the road, providing complete, door-to-door service. We offer our customers the most efficient, environmentally friendly transportation solutions available today.
Whats New
- Network & Industrial Development Organizational Changes
- UP's rate-based fuel surcharge (HDF) is 15.0% for February abd 16.0% for March. UP's mileage-based fuel surcharge is 13 cents per mile for February and 15 cents per mile for March. More UP Fuel Surcharge information.
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Business Groups
- Agricultural Products
- Automotive
- Chemicals
- Energy
- Industrial Products
- Intermodal

- Mexico Markets

- Short Line Railroads
- (Interline Marketing)
- Foreign Railroad Access
- TCS User ID and Password required
Customer Services
- Credit and Payment Information
- General Rules and Demurrage
- Fuel Surcharge
- Security Level Updates
- Currently at Alert Level 2. Registration required.
- Customer News
- Customer Letters, Service Updates, STB Reports
- Maps
- Port Locations & Services
- Industrial Development
- Damage Prevention
- Equipment Resources and Policies
- Announcements
- UP Embargo Information
- Marketing & Sales: Who We Are
- UP Contact List
Other Shipping Solutions
- Transload
- (Carload/Truck combinations)
Notice
- Union Pacific Response to Surface Transportation Board’s Decision on U.S. Magnesium Chlorine Rate Case - Jan. 29, 2010
- Letter to Customers from Jack Koraleski - Executive Vice President, Marketing & Sales - Jan. 27, 2010
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