Customers
Customers
At Union Pacific Railroad, we're prepared to ship just about anything: coal and chemicals, food and forest products, automobiles and agricultural products – safely and on time. No rail? No problem. Our shipping capabilities are not limited to our extensive system map. We will coordinate your shipment through our network, through other railroads and over the road, providing complete, door-to-door service. We offer our customers the most efficient, environmentally friendly transportation solutions available today.
What’s New
- UP's rate-based fuel surcharge (HDF) is 17.0% for September and 17.5% for October. UP's mileage-based fuel surcharge is 17 cents per mile for September and 18 cents per mile for October. More UP Fuel Surcharge information.
Private Equipment Car Storage (PECS) Fee Increase - Effective January 1, 2011. More
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Business Groups
- Agricultural Products
- Automotive
- Chemicals
- Energy
- Industrial Products
- Intermodal
- Mexico Markets
- Short Line Railroads
- (Interline Marketing)
- Foreign Railroad Access
- TCS User ID and Password required
Customer Services
- Credit and Payment Information
- General Rules and Demurrage
- Fuel Surcharge
- Security Level Updates
- Currently at Alert Level 2. Registration required.
- Customer News
- Customer Letters, Service Updates, STB Reports
- Maps
- Port Locations & Services
- Industrial Development
- Damage Prevention
- Equipment Resources and Policies
- Announcements
- UP Embargo Information
- Marketing & Sales: Who We Are
- UP Contact List
Other Shipping Solutions
- Transload
- (Carload/Truck combinations)