Customers
Rail Equipment
Equipment Overview
Car Ordering - Manifest
(Boxcars, Gondolas, Hoppers, Flat Cars)
- Car Order System
- Requires User ID & Password
- Car Order Policy
- How to Order Cars (PDF File)
- Reporting a Dirty Car
- Requires User ID & Password
Car Ordering - Grains & Soybeans
(Covered Hoppers)
Equipment Ordering - Intermodal
(Containers & Trailers)
Policies
- Accessorial Charges
- Common Customer Accessorial Charges Reference Guide
- Damage Prevention & Freight Claims
- Demurrage (Chargeable Events & General)
- Fee for the extended use of a freight car
- Over Age Car
- Cars constructed 40 years ago or longer
- Private & Foreign Marked Car Policies