Claims Resolution Group
We remain committed to delivering your freight damage-free. However, if damage does occur, our Claims Resolution Group in Palestine, Texas will resolve freight claims as quickly and fairly as possible. For those customers who have the capability, we've made our entire process more efficient and easier by utilizing the fastest and most responsive technologies available, such as Electronic Data Interchange (EDI).
Claims Resolution Contact Information
Phone: 800-521-3253
Fax: 800-527-3036
111 South Magnolia Street, Room 301
Palestine, TX 75801
Automotive Claims: Send email
All Other Cargo Claims: Send email
| Agricultural Products, Chemicals, Coal & Industrial Products Damian Vaesa - Manager, Claims Resolution Phone: 903-731-7784 Send email |
| Intermodal Mark Pyron - Manager, Claims Resolution Phone: 903-731-7885 Send email |
| Automotive Jim Hudson - Manager, Claims Resolution Phone: 903-731-7740 Send email |
| Don Bartula - Director, Claims Resolution Phone: 903-731-7791 Send email |