Contacting UP

What do I do if I notice an unusual or suspicious activity on UP trains or property?

If you see an unusual occurrence on a UP train, such as an open loaded railcar, truck trailer or container; or notice vandalized track or signal equipment; or see suspicious individuals lurking on UP property, please call 1-888-UPRRCOP (877-7267) to report it. We appreciate your interest and vigilance.

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I'd like to report a damaged, blocked or obscured grade crossing. Is there a number I can call?

To report rough crossings, or crossings blocked or obscured by vegetation (non-emergency situations only) within the state of California, please call (916) 789-6114. To report emergency grade crossing blockages or damage, please call 1-800-848-8715.

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I'm looking for a name/phone number/e-mail address for a department or employee. Where do I find it on this site?

U.S. mail may be addressed to the individual, using the following address:

c/o Union Pacific Railroad
1400 Douglas St.
Omaha NE, 68179


We do not publish addresses, phone numbers or e-mail addresses for all UP employees on the Web site. Some departments list phone numbers or e-mail addresses specifically for the employees within their group. These, if listed, may be found in the section relevant to that particular department, or on the UP Contact List, a compendium of all contact names, numbers and e-mail addresses located throughout the UP Public Web site. Note: This is not a complete railroad employee or department listing, only a centralized access to those contacts which appear elsewhere on this site.

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How can I get more information about and/or get in touch with the Union Pacific Foundation?

You can find information on the Union Pacific Foundation pages. Contact the Foundation using their online form, or write to the following address:

Union Pacific Foundation
1400 Douglas St., Stop 1560
Omaha, NE 68179

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How do I supply materials, fuel or services to UP?

For information on how to become a UP supplier, see the Suppliers section.